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Sila Games' Terms of Use & Cookie Policy

1- Domain Ownership of www.silagames.com

In compliance with "Ley 34/2002 de Servicios de la Sociedad de la Información y del Comercio Electrónico", we inform you that the ownership of our platform’s domain, www.silagames.com, correspond to Sila Software S.L., a firm legally established in Spain with CIF B65955890 and registered in the Mercantile Registry of Barcelona the date of 02/13/2013, Volume 43605, Sheet 433352, Page 218 1st Registration. (Hereinafter SilaGames)

2- Purpose & Scope

The following Terms & Conditions have as purpose to regulate the availability of the information provided in this platform, as well as the commercial transactions arising between SilaGames and the users of the domain www.silagames.com and the apps belonging to SilaGames. Both, the online website and app navigation, and the use of any of the videogames shown there, imply fully acceptance as user of the following Terms & Conditions. SilaGames may modify the website to make any change deemed appropriate and necessary for the proper functionality of it without prior notice.

3- Intellectual Property.

All content available in the web and particularly the designs, texts, graphs, logos, icons, buttons, as well as the software, the commercial names, the brands or industrial drawings and other sign capable of industrial and commercial application are subject to intellectual property rights of SilaGames or third party holders, who authorized SilaGames its usage in the website. In any case shall be understood that any license is granted or that any waiver, transmission, total or partial grant of that rights are made neither any right nor expectation of rights is conferred, particularly those of alteration, exploitation, reproduction, distribution or public communication, without prior permission of SilaGames or the owners concerned.

4- Customers and Users Liabilities.

In general terms, the user agrees to comply with the following conditions, as well as to comply with special warnings or instructions included here or in the website and to act always in compliance with laws, using due diligence and refraining from using the website in any form that could prevent, damage or deteriorate the correct operation of it, the assets or rights of SilaGames, its providers, and the rest of the users or, in general terms, of any third party. Access and use of the website is prohibited to minors without expressed consent of their parents. SilaGames is not responsible for the accuracy of the data provided by the users and therefore, cannot verify the age of the same.

Particularly, and without it implying any kind of restriction over the previous paragraph terms, the user of the website www.silagames.com agrees to:

a) The user guarantees the authenticity of every data provided to www.silagames.com and its derived webpages and to keep its data updated, so that it responds always to its current situation. The user is solely responsible for any falsehood or inaccuracy as well as for the damage that this may cause to SilaGames or others.

b) To not introduce, store or spread in or from the website, any kind of information or material that is defamatory, injurious, obscene, threatening, xenophobic, or that could incite to violence or discrimination by reason of race, sex, ideology, religion or that in any manner its prejudicial to morality, public order, fundamental rights, civil liberties, honor, privacy or image of others and the general regulations.

c) To not introduce, store or spread through the website any software, data, virus, code or any other device physic or electronic that could cause damage to the website or any other service, equipment, systems or network of SilaGames and its users, providers, partners or other third parties.

d) The user is responsible to properly keep its passwords supplied for the access as user or developer, preventing misuse or access by others. SilaGames is not responsible for the misuse of its user codes and passwords.

e) To not perform advertising activities or commercial exploitations through the website, and to not misuse the contents or information of www.silagames.com to send advertising, or sending messages with commercial purposes, neither to collect or store personal data of others.

f) To not use false identities, neither impersonate others in the use of the website or any other service of SilaGames, including the usage of personal codes or passwords of others in any form.

g) To not destroy, alter profit, disable or harm any data, information, software of SilaGames and its providers and other third parties.

h) To not introduce, store or spread through the website any content that could violate intellectual or industrial property rights or any other property owned by third parties.

5- Privacy and personal data protection.

Under the "Ley 15/1999, de Protección de Datos de character personal", we inform you that your personal data are incorporated into files responsibility of Sila Software S.L., a firm legally established in Spain with CIF B65955890 and registered in the Mercantile Registry of Barcelona the date of 02/13/2013, Volume 43605, Sheet 433352, Page 218 1st Registration, with the aim of providing our service, namely, for:

  • Management and control of your account in www.silagames.com either as user or developer.
  • Management and control of the transactions that could take place via www.silagames.com
  • Management and monitoring compliance of the user and its account to this Terms & Conditions, and any other law or regulation applicable in its payments through the website.
  • The periodic sending of information related to our services, products and offers.
  • Users may submit their applications for access, amendment, cancellation or opposition (in particularly in order to not receive our commercial communications) to our Headquarters in c/ Republica Argentina 22, Bajo Of. 3 - Vigo, Pontevedra (Spain) or sending an email to moc.semagalis@tcatnoc

    6- Security and Payments

    The user agrees to pay to SilaGames in the case of acquiring a product or Premium account. Similarly, SilaGames reserves the right to change its rates, fees and prices for its products and service in any time, previously informing of the change to its premium subscribed users. The user is free to cancel payment and subscription of service in case of price changing.

    Premium subscribers can cancel that subscription at any time, but in any case the payment will be refunded if its effective month has started. In a cancelation, the reference month will be the following month.

    The user can pay with credit card or Paypal safely. Our server uses SSL encryption technology and all operations are made in secured platforms, granting privacy and confidentiality of the data provided.

    SSL (Secure Socket Layer) encryption technology allows safe transmissions of personal data required in the transaction, such as name, address and credit card number. Encryption is coding the data in a manner that only those involved in that transaction will be able to decode. Encryption avoids external individuals to intercept transactions and know their content.

    Sila Games is not responsible of fraudulent payments. You are responsible for any purchases you make on this site.

    The purchase of a game doesn't give you rights on it. We only sell you the a limited access to the game for your personal enjoyment. You should NOT:

  • Make profit of the game (selling, sharing, pirating...).
  • Modify, merge, distribute, translate, reverse engineer, decompile, disassemble, or create derivative works of it (if the game owner doesn't give you explicit right for doing that).
  • Misuse, hack, harm, explot, use cheats, use bots or scripts or make diffamatory comments on the game.
  • You have 7 days to ask for a refund on any game you've previously bought if the game was not used, downloaded, activated or redeemed.

    This means that if you check on your profile the game activation code, installation code, Steam code, Origin code, Rockstar code, Uplay code, download URL, or any other kind of redeemable method of the game, or if you download the game file, all refund options will be gone forever.

    If you want to get a refund on any game, you must not go to your profile and check the game keys or game download files.

    If the bought game has a Steam, Origin or Uplay redeemable key, is the user resposibility to check if the game can be redeemed or activated in his country. Sila Games will never refund any payment on any game because of a regional block on these platforms.

    7- Cookies

    What are Cookies?

  • As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the sites functionality.
  • How we use Cookies?

  • We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.
  • Disabling Cookies

  • You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore, it is recommended that you do not disable cookies.
  • The Cookies we set

  • If you create an account with us, we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
  • We use cookies when you are logged in, so we can remember this fact. This prevents you from having to log in every single time you visit a new page.
  • This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
  • Third party Cookies

  • In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site or the pages that you visit, so we can continue to produce engaging content.
  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience on the site, ensuring we understand which optimisations our users appreciate the most.
  • As we sell products, it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
  • Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Fracebook, Twitter or Google, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
  • More Information

  • Hopefully that has clarified things for you. If there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through our email address:
  • Email: contact@silagames.com
  • 8- Rewards

    Please read this Terms and conditions carefully if you want to apply to any of the rewards or promotions on this site. If you want to participate on any of them, you accept this rules tacitly.

    Sila Games can change them at any time. If you have doubts, please contact us.

  • All this promotions are made exclusively by Sila Games (Sila Software S.L.). No other companies are part of this promotions in any way and therefore, they don't have any resposibility.
  • Every promotion have an estimated value. If the product can not be given, delivered or sent to the winner for any reason, or if the reward can not be redeemed by the winner, another product will be given with the same estimated value.
  • If the promotion has no apply button, any user with the same or higher Sila Games' level necessary to apply to that promotion will be elegible to get it. If there is an apply button, the user must click on it and get a verification message in order to participate.
  • Sila Games will chosse up to 3 random participants on each giveaway when the reward time is over. Sila Games will contact them by email one by one. If the winner doesn't contact back in 48 hours, the next user will be contacted. If none of the three users contact back, the price will be declared void and no reward will be given.
  • If the given product can not be purchased on the winners country, another reward of the same value will be given. If the delivery costs are higher than $15, the winner must cover them or choose another price of the same value.
  • Banned and unsuscribed users will be excluded of all the promotions. Also, Sila Games can exclude any user at any time if they consider that it was trying to cheat or was acting with bad faith.
  • 9- Warranties

    We warrant that we're legaly enforced to make this Agreement and to grant you access to the SilaGames services and SilaGames games on this site.

    We're constantly developing the site and making it better. For that reason some errors might occur. We can not accept any liability or resposibility for those error or for the SilaGames content on this site.

    10- Termination

    We can block, ban, delete or shadowban your account at any time if we detect any malicious actions from you or if you break this Agreement. If so, we can also block access to your previously bought games if we consider it necessary.

    If SilaGames stops the activity, we'll try to contact you as soon as possible, so you have time to get or redeem any code or software before the termination.

    Any of this situations grant any rights to the user.

    11- Governing law

    You and we agree that your use of SilaGames' services, content and this Agreement will be governed by and interpreted according to the laws of Spain and that any dispute regarding this Agreement will be heard exclusively by the courts of Spain.

    12- Future changes

    You agree that this Agreement might change in the future.

    If this happens, we'll place the new Agreement on our site www.silagames.com and will become legally binding on you at that same moment. If you find any error or have any doubt, you can contact us at moc.semagalis@tcatnoc.

    If you don't agree with this or any other future Agreement, we must ask you to cease using SilaGames.

    Last updated on September 10, 2015

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    Game keys

    Here you can get all the installation and content keys for your game. If your game can be redeemed in another store, your code will be displayed here.

    Important: Once we show you the keys, no refund options will be available for this game (according to our Terms of use)), so please check first if they can be redeemed in your country.

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    Here you can get the installation files for your game. Click the button to retrieve the installer URL(s). Then, please go to the shown URL to download the game installer.

    Important: Once we show you the file URL's, no refund options will be available for this game (according to our Terms of use).

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    Game keys

    Here you can get all the installation and content keys for your game. If your game can be redeemed in another store, your code will be displayed here.

    Important: Once we show you the keys, no refund options will be available for this game (according to our Terms of use)), so please check first if they can be redeemed in your country.

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    SILA GAMES CONTACT INFO
    Support and help: support@silagames.com
    Game submission: developers@silagames.com
    Career opportunities: jobs@silagames.com
    General contact: contact@silagames.com
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